Order Turnaround Updates
Posted on - 17th December 2024
17/12/24 Our second container shipment from the USA has finally arrived. There have once again been several shipping delays caused by weather conditions and subsequent backlogs at port, and other factors. We are now starting the long process of unpacking, checking off, and despatching back orders as quickly as we can. We appreciate your understanding and patience.
Christmas Closure - Click Here >
10/12/24 Our Last Orders date of 09/12/24 has now passed. All orders received from now on are likely to be delivered in the New Year. We are expecting a large container shipment from the USA next Wednesday 18/12/24 which has already been delayed several times for reasons outside of our control. We are prioritising existing back-orders relating to this container. Whilst we will work as quickly as we can to despatch these before the Christmas break, we ask for your understanding and patience as we will have extremely limited time before we close on 20/12/24.
14/11/24 We have just taken delivery of two 40' container shipments from Shimpo and so delivery times are extended temporarily whilst we work through despatching back-orders. We aim to deliver parcel orders within 5 working days and larger mixed pallet orders within 10 working days, as a temporary measure.
Please note 'working days' excludes weekends, bank holidays and shutdown period
03/10/24 We have just received a 40' container shipment from the USA. Our aim is still to get your parcel order to you within 3 working days or pallet order within 5 working days. However, please bear with us if delivery times are slightly extended.
19/09/24 Parcel orders are delivered within 3 working days and Pallet orders within 5 working days at present.
31/07/24 Both parcel and pallet orders are reduced to 3 working days' turnaround at present. Smaller parcels could be despatched even more quickly, so please be prepared for earlier arrival.
24/06/24 Parcels and pallets are both up to 7 working days' turnaround at present. Smaller parcels are being despatched more quickly so please be prepared for earlier arrival.
